Having suffered at the hands of the CSA I was actually quite pleased to hear that a new child maintenance service was being set up. Not so naiive as to believe that they’d be able to retrieve any payments from my ex-husband, obviously, but I did feel a glimmer of hope that they might have a more professional approach and greater powers available to them.
I was wrong.
It took an inordinate length of time for me to be able to transfer to the new service. This isn’t optional by the way, they just close your existing CSA case on an arbitrary date and unless you set up a new account with the CMS then that is the end of that and your ex gets away Scott free.
So, I jumped through the various hurdles to set up the new account and was advised during these conversations (it doesn’t take just one phone call, obviously) that they would take over and start afresh. As such I was asked if I wanted the arrears to be carried over or wiped off? Seriously, does anyone elect to wipe them off?!
Anyway, back to now, finally, finally, in March I received notification that they had decided what payments should be made and that I would receive the first payment on April 1 (I know, I know). Needless to say no payment has arrived. So I’ve phoned them today (twice, as the first time I failed their security questions…) and discovered that they felt I should have provided my ex-husband with my bank account details.
I should have given the man who has committed fraudulent acts, left me homeless and in debt, stolen from me and my children and my family, been abusive and has no regard or respect for me or my property – I should have given that man my bank account details?
Besides the fact that they had never asked me to do this and had, in fact, in January advised me that they would not expect me to do this given our history. Which the guy I spoke to today agreed was in the case notes, but said it was wrong and that I should never had been told it.
Their suggestion now is that I open a new bank account purely for receiving CMS payments. I asked if they’d actually had any contact with my ex and had any agreement that he would make payments? No, they said, but we have to give him the chance to.
Because 12 years of dodging payments isn’t enough of chance is it; let’s give the fella one more go huh.