Good Customer Service and A Wonderful Apology
When I worked in the customer service industry one of the phrases I truly liked was: turn every complaint into a compliment At the end of last year I moved house. I dutifully… Continue reading
Tag Archive: good customer service
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ODEON #goodcustomerservice
Recently I was a little ticked off with the Odeon, here is why. However, I have to say that I have been pleasantly surprised by the response – from the Odeon – to… Continue reading