Category Archive: complaint

Poor Christmas Tree

A letter to my local garden centre, sent today: I bought a rooted christmas tree from your Brampton centre in December, which I planted in ericaceous soil as recommended, sadly however it very… Continue reading

ODEON #goodcustomerservice

Recently I was a little ticked off with the Odeon, here is why. However, I have to say that I have been pleasantly surprised by the response – from the Odeon – to… Continue reading

ODEON #CustomerService #Fail

Today the Odeon have displayed appalling customer service. I am actually quite surprised as it would have been incredibly easy for them to rectify the situation and turn it into excellent customer service… Continue reading

Making The Best Of It

The plan was that my boys went to stay with their dad for a week (commencing Sat 21 Aug) and that me and my OH would go to Brighton for 2 days leaving… Continue reading

T is for… Taste London – customer service deficit

For anyone who has a taste london card, please be aware of their auto renewal clause. I signed up for a taste london card after receiving a 50% off special offer email. I… Continue reading