Poor Christmas Tree

A letter to my local garden centre, sent today:

I bought a rooted christmas tree from your Brampton centre in December, which I planted in ericaceous soil as recommended, sadly however it very quickly died.

It has been suggested to me that the tree could never have successfully lived as it’s ‘tap’ root (?) had been cut. Looking at it’s roots it has a thick root which has quite obviously been severed and then a few spindly ones.

I bought this tree with the intention of keeping it in a large pot and using it each christmas – I discussed this with the sales lady. It is extremely disappointing to have gone to the trouble and expense when it would appear the tree had no chance of survival anyway.

I look forward to hearing from you.

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18.2.2012 UPDATE:

I got a lovely reply from the garden centre (Frosts) who has now replaced the tree and give us lots of advice on planting and growing it so that it should survive for years to come 🙂