Category Archive: complaint

Poor Christmas Tree

A letter to my local garden centre, sent today: I bought a rooted christmas tree from your Brampton centre in December, which I planted in ericaceous soil as recommended, sadly however it very… Continue reading →

ODEON #goodcustomerservice

Recently I was a little ticked off with the Odeon, here is why. However, I have to say that I have been pleasantly surprised by the response – from the Odeon – to… Continue reading →

ODEON #CustomerService #Fail

Today the Odeon have displayed appalling customer service. I am actually quite surprised as it would have been incredibly easy for them to rectify the situation and turn it into excellent customer service… Continue reading →

Making The Best Of It

The plan was that my boys went to stay with their dad for a week (commencing Sat 21 Aug) and that me and my OH would go to Brighton for 2 days leaving… Continue reading →

T is for… Taste London – customer service deficit

For anyone who has a taste london card, please be aware of their auto renewal clause. I signed up for a taste london card after receiving a 50% off special offer email. I… Continue reading →